Articles
Google Business Profile
Set up the profile, use it to get customers, then manage and fix it.
Set up
- How to Create or Claim Your Google Business ProfileStep-by-step: create a free Google Business Profile, claim one that already exists, or request access when someone else controls it.6 min · Read
- How to Verify Your Google Business Profile (Including Video Verification)Every way Google may let you verify a Business Profile: phone, text, email, video recording, live video call, and postcard, plus what to film and how long it takes.6 min · Read
- Storefront, Service Area, or Hybrid? Setting Up Your Google Business Profile LocationHow to choose storefront, service-area, or hybrid on Google Business Profile, hide a home address, and set up to 20 service areas the right way.5 min · Read
- How to Choose Your Google Business Profile CategoriesHow to pick the right primary and additional categories on Google Business Profile, with Google's own rules and the steps to change them.4 min · Read
- How to Set Business Hours, Holiday Hours, and Temporary Closures on GoogleSet regular hours, split days, 24-hour days, holiday and special hours, More hours, and temporary closures on your Google Business Profile.5 min · Read
- How to Add or Change Your Logo on Google Business ProfileAdd or change your logo on Google Business Profile from a computer or phone, with Google's file sizes and the fix when your logo will not show.4 min · Read
- How to Add Photos, Videos, and a Cover Photo to Your Google Business ProfileAdd photos, videos, and a cover photo to your Google Business Profile on a computer or in the Google Maps app, with Google's size rules and photo ideas.5 min · Read
Get customers
- How to Add Services and Products to Your Google Business ProfileAdd services with prices and descriptions, or products with photos, to your Google Business Profile, and learn which editor fits your business.4 min · Read
- How to Write Your Google Business Profile DescriptionWrite a Google Business Profile description that follows Google's rules: up to 750 characters, no links, no sales talk. Includes a simple 4-part formula and AI tips.5 min · Read
- How to Post Updates, Offers, and Events on Your Google Business ProfileCreate Update, Offer, and Event posts on your Google Business Profile, schedule or repeat them, and avoid the mistakes that get posts rejected.4 min · Read
- How to Read, Reply to, and Report Google ReviewsReply to Google reviews from your Business Profile, handle negative reviews calmly, edit or delete replies, and report reviews that break Google's rules.4 min · Read
- How to Get Your Google Review Link and QR Code (and Ask for Reviews the Right Way)Get your Google review link and QR code from your Business Profile, share them with customers, and follow Google's and the FTC's rules on asking for reviews.5 min · Read
- How to Add WhatsApp or Text Chat, Phone Numbers, and Social Links to Your Google Business ProfileWhat replaced Google Business Profile chat, how to add a WhatsApp or text option, extra phone numbers, and social media links, and how to hide your phone number.4 min · Read
- How to Add a Booking Button or Appointment Link to Your Google Business ProfileAdd a Book button to your Google Business Profile by connecting a booking provider or adding your own appointment link, plus Google's link rules.4 min · Read
Manage & fix
- How to Add Owners and Managers to Your Google Business ProfileAdd, change, or remove owners and managers on your Google Business Profile, transfer primary ownership, and keep your profile safe.5 min · Read
- Google Business Profile Short Names Are Gone: How to Share Your Profile Link InsteadGoogle no longer lets you create a short name (the old g.page alias). Here is what still works: your Maps share link, your review link, and your name rules.6 min · Read
- How to Add Attributes to Your Google Business Profile (Wi-Fi, Accessibility, Women-Owned, and More)Add attributes like Wi-Fi, payment types, wheelchair access, and owner identity to your Google Business Profile, and learn which ones you can and cannot edit.4 min · Read
- How to Fix a Suspended or Duplicate Google Business ProfileWhy Google suspends or disables Business Profiles, how to appeal with the right proof, and how to fix duplicate profiles without making things worse.5 min · Read
- How to Read Your Google Business Profile Performance ReportFind and understand your Google Business Profile Performance report: views, searches, calls, website clicks, directions, and bookings, on a computer or phone.4 min · Read
- How to Update Your Address, Phone, or Website on Google (and Fix Edits Google Made)Change your address, phone number, or website on your Google Business Profile, handle a move or permanent closure, and review or reject edits Google or the public made.6 min · Read